Return & Refund Policy

Last Updated: 23rd Sep 2024

Welcome to Sportif India. This Refund Policy outlines the terms and conditions related to product returns, refunds, and exchanges. By making a purchase from Sportif India, you agree to comply with the terms set forth in this policy.

Eligibility for Refunds and Returns

To be eligible for a refund or return:

  1. Product Condition: The product must be unused, undamaged, and in its original packaging.
  2. Proof of Purchase: Proof of purchase (order confirmation, receipt, or invoice) is required.
  3. Timeframe: Refunds and returns must be initiated within 7 from the date of purchase.

Refund Process

  1. Initiating Refund: To initiate a refund, please contact our customer service team at prashant@sportifindia.com with your order details and reason for the return.
  2. Return Shipping: Depending on the reason for the return, you may be responsible for return shipping costs.
  3. Inspection and Approval: Once we receive the returned product, it will be inspected for eligibility. If approved, a refund will be processed to the original method of payment within 7 days.

Exchanges

  • Product Exchange: If you wish to exchange a product for a different size, color, or model, please contact our customer service team. Exchanges are subject to product availability.
  • Price Differences: If the exchanged product has a different price, the price difference will be either refunded or charged accordingly.

Non-Refundable Items

Certain items are not eligible for returns or refunds, including:

  1. Customized or Personalized Products: Products that have been customized or personalized cannot be returned unless defective or damaged.
  2. Clearance or Sale Items: Clearance, sale, or discounted items are final sale and cannot be returned or refunded.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at prashant@sportifindia.com. We will arrange for a replacement or refund, as applicable. 

Shipping cost to be paid by the customer for exchange.

Changes to Refund Policy

We reserve the right to modify or update our Refund Policy at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have any questions about our Refund Policy, please contact us at prashant@sportifindia.com. Phone No. +91-9818082895